Business Change Management: Social Networking, Wrong Attitudes and Organization Change

Web 2.0 social networking sites such as Twitter, LinkedIn, and Facebook can be extremely helpful tools in the current business climate. They can be employed to keep business associates in the loop about current happenings in realtime. They supply a venue to hook up with potential clients, polish a digital rolodex, and exchange concepts. LinkedIn provides forum space for this last purpose. For the change facilitator, this could be a wonderful chance to compare notes with others involved in the business change profession.

One massive benefit of forums is that they can serve as sounding boards to prevent the development of tunnel vision. It can be simple to get locked into one modality per business change, but sound feedback from other business change facilitators can expose unknown weaknesses. Sadly , with the benefits that social networking sites offer come the unavoidable disadvantages. Forums can simply turn into gripe sessions that will effect or represent biases in the work environment.

A common complaint among business change pros is that executives get in the way of the method. When this perspective is perpetuated in social networking it can bleed into the change facilitator’s interactions with their client. This creates a hostile working relationship that’s less likely to provide a successful business change.

Like any generalization, the idea bosses get in the way does not square up to evaluation. There will be the occasional executive that is against the business change process and works to derail it. These managers shouldn’t be considered representative. A change facilitator would not have been brought into the picture if the customer wasn’t serious about the process. Management has more than one concern when it comes to the business change process.

They are required to consider the creation of a successful change and keeping the business moving. Change projects tend to be disruptive and can be time intensive affairs, but shoppers must be supplied with services or services. Bosses must balance the wants of both the business change and the business at hand. While they may appear to be obstructing the method, it’s important for the change professional to bear in mind the opposed desires executives are handling in the process.

For more information, please see our website: Business Change Management

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